The answer layer for live events

The source of truth
for your eventfestivalarenatour

Fans ask Muse, ChatGPT, Claude, Perplexity, Meta AI and Google about your event. Runner makes sure the answer is yours: the right set times, the right gates, your sponsors by name.

One source · Sponsors credited · Every answer logged
8:45 on the Main Stage — it moved from 8:30 an hour ago.
Sample conversation
Live changes

Change it once.
Every answer changes with it.

Move a set time, close a gate, swap a stage. Approve it once and fan threads, your event page and the assistants that read Runner all carry the new answer — minutes, not a news cycle.

Event schedule
Headliner set time8:30→8:45
Approved by event team · updated 2 min ago

A public page can be read into a draft — but only a reviewed fact becomes an answer.

Updated everywhere
The headliner now starts at 8:45. Doors and set times moved 15 minutes — here's the full schedule.
Set-time followersEvent pageAssistant API
Who changed it, when, and everywhere it went.
The AI answer

Fans ask AI now.
Make sure it answers right.

Assistants answer about your event whether you've told them anything or not — often with last year's set times and none of your sponsors. Runner gives them the version you'd sign off on, and keeps the receipt every time it's used.

Any assistant that reads Runner
Where's the closest water to Mirage?
The Driftline Hydration Station — about 200 m west of Mirage presented by Northpeak Energy. Free refills.
Illustrative · fictional sponsors, named as sold
Sponsor report · Northpeak EnergySAMPLE
Replies fans received18,420
Assistant API & MCP answers6,310
Event-page reads by AI crawlers2,944
ChatGPT2,410
Claude1,498
Perplexity1,061
Meta AI796
Google545

Illustrative numbers. In a real report every one is a logged event — a reply that was sent, a response an assistant fetched, a page a crawler read. Nothing is estimated.

Connect once

Your app sends the change.
Every surface has it.

Send set times, stages, gates, policies and sponsored places from your own app or CMS — or edit them in Runner. No rebuild, no new app: one change reaches attendees' threads, your public event page and the assistants that read Runner.

In
Festival APIFrom your app
Event webhookPush to Runner
Control panelYour team
Runner
Verified factsApproved
Live changesTimestamped
Sponsored placesLogged
Out
Attendee threadsiMessage
Public event pageschema.org
AI assistantsAPI · MCP · llms.txt

Messaging is yours to choose: Runner's line, your own number, or just the data connection. API docs

Direct to fans · optional

And when fans text you directly.

Your app reaches the fans who download it; assistants reach everyone else. Want your own line too? Attendees text Runner and get the same approved answer — sponsors named, purchases in the thread.

The source of truth
9:41
Runner · Sample Fest
iMessage
What it's worth
Interactive demo · sample event, sponsors and pricing
Revenue · optional

Answers that pay
for themselves.

The answer layer comes first. When you want it to, the same verified thread carries sponsored places, add-ons, and upgrades — never interrupting, always in context.

Sponsored places

Credited, and counted

The stage or lounge a sponsor bought is named their way in every answer — and every time it goes out is logged, by place and by assistant.

Sponsored place · Voltcase Mobile
Need a charge? The Charging Lounge by Voltcase Mobile is just inside the east entrance.
Impressions demo data0
Merch & event add-ons

Answer, then sell

A question about a size, product, or extra becomes a purchase and clear pickup instructions — inside the thread.

Tour hoodie
Black · Size L · $85
In stockPickup · Tent B
Order confirmed · $85
Afterparties, bundles & the next event

Keep it going

Relevant, available offers that follow the conversation — an afterparty, a bundle, or the next date, with timing made clear.

SAT
14
Official afterparty · The Basement
11 PM – 4 AM · Saturday ticket holders · $25
Upgrades & premium access

Offer the next tier

The attendee's current ticket and available inventory in view — so the offer fits, and the price difference is clear.

Saturday · GA
General admission
Saturday · VIP
Deck + dedicated bar · +$60
Upgraded · Gate B

Parking and rides are supported too. Brands and values shown are illustrative.

Announcements

The right update.
To the right attendees.

Announce the lineup, share an on-sale, or update a gate — with audiences and timing controlled by your team.

Organizer composer
Campaign
Saturday VIP upgrade
Audience
Saturday GA Marketing opt-in Existing VIP
Send window
10a – 8p local
Frequency cap
1 / event
Ticket match and marketing permission are separate — a roster import does not authorize promotion.
What the selected attendee sees
Your Saturday GA can move up to VIP — deck access and a dedicated bar for $60 more. Want the upgrade link?
Offer approved by event team

On-site targeting is shown only where a real check-in or shared-location signal exists — plain texting doesn't provide live location. Sample audience and copy.

The lifecycle

Before. During. After.

01

Before announce

Load the lineup, stages, gates and sponsored places once — from your app, a file or your team. Your event page goes live for assistants to read.

02

On-sale to doors

Fans and assistants get the same current answers. On-sales, upgrades and add-ons ride the same thread.

03

Event day

Live changes reach every answer in minutes. Sponsors credited, purchases in-thread, your team watching.

04

After the event

The receipts: sales, settlement, and every sponsor impression by place, surface and assistant.

Runner · one source of truth Your team approves · Runner carries it everywhere
For your team

The commercial picture.
And the operational one.

Orders, questions, sponsor impressions and settlement — in views built around the decisions your team actually makes.

Sample Fest 2026

Demo workspace · illustrative data
Attributed sales
0
gross order value
Orders
0
upgrades · merch · afters
AI answers served
0
API · MCP · crawler reads
Orders — last 12 hours
8 AM12 PM4 PM8 PM
Peak hour
0msgs / hr
7:00 – 8:00 PM · gates + first set
Audience
Opt-ins today+847
Opt-outs today– 23
Returning attendees31%
Recent activity
Universal

Any venue. Any event.

Festivals, arenas, clubs, conferences — anywhere fans ask questions before they arrive, and AI answers them.

Festivals

Multi-stage, multi-day, 10k–100k.

Arenas

Concerts, games, tours.

Clubs

Shows, comedy, nightlife.

Conferences

Sessions, room maps.

Integrations

Connects to your stack.

Runner reads what your team already knows — through the connection each source actually supports.

Ticket context
TixrOrders · read-only
TicketmasterReads listings
CSV rosterImport
WebhookPush
Payments
StripeSecure checkout
Confirmation by textAfter payment
Event information
Team-reviewed factsApproved
Ticket link / PDFRead into draft
Event siteRead into draft

A name here reflects how Runner reads or connects to each source — not a partnership or endorsement. Assistants named on this page are where fans ask, not partners.

See Runner on
your next event.

Paste your event or ticket link. We'll show you what assistants say about it today — and build a preview of what they'd say with Runner.

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